Residents First is one of the most comprehensive and innovative quality improvement (QI) initiatives in Canada. This provincial initiative supports long-term care homes in Ontario in providing an environment for their residents that enhances their quality of life. Residents First also facilitates comprehensive and lasting change by strengthening the long-term care sector's capacity for quality improvement.

Residents First is partnership driven and supported by the Ontario Ministry of Health and Long-Term Care. Ontario's Local Health Integration Networks (LHINs) are leading implementation at the local level. Training is being delivered by experts in quality improvement through Health Quality Ontario (HQO).

Right now, approximately three-quarters of Ontario's long-term care homes are taking part. The goal is to have every home in Ontario participating soon - participating long-term care homes

If you would like an overview of Residents First, read the initiative brochure. If you are a long-term care home resident, read the brochure for residents. If a friend or family member is a resident of a long-term care home, read the information fact sheet for families and friends of residents. You can also talk to the home administrator about opportunities to get involved in Residents First

Tools, Resources and Training

This website is a valuable resource for all Residents First participants, now and in the future. It contains tools and resources, and is a venue for information exchange about the improvements that are taking place in Ontario's long-term care homes.

Here you will also find more detailed information about the training opportunities being offered to long-term care homes through Residents First. These include:

• A multi-faceted leadership program to support long-term care home leadership in championing quality improvements. Read more.
• Improvement facilitation training for a designated staff member. Read more.
• LHIN-based learning collaboratives. Read more.
• LEAN process improvement. Read more.

If you are interested in additional information about Residents First, please email us at info@residentsfirst.ca.